Marketing

Community Manager (Remote)

Remote
Work Type: Full Time

ABOUT PIXL8:

PIXL8 is a creative studio and business consultancy operating at the intersection of blockchain and brands. We pride ourselves on delivering cohesive programs, strategic partnerships and marketing solutions for our integrated partners and clients. PIXL8 brings a wealth of global connectivity and experience across industries, with a specific focus on decentralized finance and the growth of the Bitcoin economy.



ROLE: 

The Community Manager will be responsible for the social account management and community building to service a key PIXL8 brand partner in the Bitcoin payments and infrastructure space. The ideal candidate will have demonstrable experience building and executing social communications for financial services or technology focused brands including developing content calendars, content strategies and best practice assets. This candidate will report to the Director of Media Strategy & Social and implement the social media strategy across various channels such as Twitter, Linkedin, Instagram, Tik Tok, as well as CRM systems such as email and blog.



ESSENTIAL SKILLS:

  • 4+ years social communications experience in Web2 and the emerging Web3 landscape
  • A Bitcoin native with a deep understand of, and passion for, the Bitcoin community
  • Excellent written communication skills and a strong understanding of the modern social media environment
  • Deep understanding of the best practices and culture of all major social media platforms including Twitter, Tik Tok, Instagram, Snap, Discord
  • Experience working in fast-paced startups and / or scaled environments 
  • Strong editorial skills, ability to edit and understand brand tone of voice from both a copywriting and visual perspective
  • Familiarity with Sport Social’s automated publishing, analytics and social listening software 
  • Proven ability to work under pressure managing multiple, competing priorities simultaneously
  • A “can-do” attitude and a desire to have fun while driving exceptional results
  • Experience managing paid media campaigns on social media platforms for brands and companies to drive performance is a plus.



 

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

  • Executes the social communication strategy aligned to the business, including ability to curate and implement a broad range of social media assets
  • Project Management: translating Communication strategy into operational and documented plans such as content calendars and response matrices
  • Work with the Design and Marketing teams to amplify product and campaign launches and announcements with creative, user-centric assets and multimedia formats (e.g. audio, video, short form editorial)
  • Engage with customers across social media accounts to help inform the business on market sentiment and potential product improvements
  • Manage the brand’s reputation across social channels and act as an online voice for the company when needed in close partnership with the comms and PR team and agencies
  • Develop content calendars well in advance of publishing dates to ensure we stay ahead of schedule and can be reactive to ongoing changes in their industry
  • Stay current on trends, social issues, industry news to anticipated and plan for ongoing communications needs that provoke conversation and healthy debate within the community
  • Collaborate closely with the marketing and client teams to ensure community management is insightful, relevant and maps back to broader marketing objectives and plan
  • Consistently measure, track, and report on the performance of social channels and in partnership with external media agencies
  • Collaborate with future agency and external partners in managing day to day social and community management
  • Own and implement scheduling tools such as Sprout social or project management software such as Monday.com to keep the business on track



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